Claims Assistance

Fred C. Church is your advocate during the claims process.

For more than 150 years, we’ve been honing our skills in managing a wide variety of insurance claims for our clients. The Fred C. Church in-house claims team has overseen catastrophic business losses, as well as minor yet stressful events for our clients. This combined experience, along with significant professional training, strong relationships with our insurance carriers, and internal partnerships with the client executives, has created a claims department that is highly respected throughout the industry and trusted by our commercial insurance clients.

Some of the tasks performed by the Fred C. Church In-house Claims Department:

  • Helping our business clients with reporting and managing their claims from start to finish.
  • Assisting our clients with developing the first report to their insurance carrier and documentation submittal.
  • Reviewing our clients’ applicable policies to determine coverage.
  • Evaluating all coverage opinions provided by the claims adjuster to ensure accuracy.
  • Acting as the liaison between the client and claims adjuster to ensure enhanced communications and understanding of the claims process.

During Regular Business Hours

At Fred C. Church, we make the claims process simple. All you need to do is call us at 800-225-1865 and ask for our dedicated claims department. A member of our team will be happy to assist you with reporting your claim.

After Business Hours, Weekends, and Holidays

If you have a claim that is of a serious nature, such as an accident that involves personal injury, please call 800-225-1865 and press 2 when prompted. You will reach our after-hours answering service, which will then contact the appropriate Fred C. Church representative.

Risk Management

Fred C. Church works hard to stay on top of industry risks and best practices.

Collaborating with senior leadership and boards of directors to help our clients identify, assess, and develop plans to mitigate strategic, financial, operational, organizational, and reputational risk is one of the many approaches that sets Fred C. Church apart from our competition.

Our process doesn’t stop there. We also offer:

  • Loss Prevention Service Plans. To help your safety initiatives gain momentum, Fred C. Church can work with you to develop service plans with our insurance carrier partners. Rather than a boilerplate template, your plan can be customized to align with your goals and be specific to your exposures.

  • Risk Evaluations and Assessments. Our risk management consultants can work with your organization to evaluate your loss prevention programs, policies, and procedures. The assessment is divided into three categories:

    1. Regulatory Compliance: OSHA, DOT, EPA, and NFPA.
    2. Overall Protection: safety programs, safety committees, and safety culture.
    3. Loss Source Potential: exposures and controls, accident and incident investigation procedures, loss analysis, and claims management.
  • Risk Management Forums. At Fred C. Church, we believe knowledge is power, which is why we regularly invite our clients to risk management forums. These discussions cover timely, relevant topics presented by various industry professionals or a member of the Fred C. Church team.

Talk to an insurance professional about your risks.

Talk to an insurance professional about your risks.


Tap into the Fred C. Church knowledge base for your company.

It should be clear that at Fred C. Church, we strongly believe that a proactive approach to risk management is essential to an organization’s safety culture. As part of our service plan, we take a hands-on approach to helping our clients identify, assess, and address risk in a variety of different areas. However, you do not need to be a client of ours to take advantage of all that our knowledgeable team has to offer.

Fred C. Church is also available to work with your business on a consultative basis for specific projects within your organization. We offer consultations in many different areas, including:

  • Enterprise Risk Management Assessments
  • Activity Program Audits and Risk Assessments
  • Safety Audits and Assessments
  • Fleet Safety Programs
  • Workers’ Compensation Safety Manual Reviews
  • Ergonomic Assessments
  • Foreign Travel Program Audits
  • Policy and Procedure Reviews

We’re committed to doing our very best for you.